Privacy policy

We at Virtual Reality Play promise to respect your privacy. We will never sell on your information and will never use it in anyway other than stated. You can at any time request that your details be removed by contacting us at info@vr-play.co.uk

 For our full privacy policy please continue reading.

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we may use software tools to analyse information such as - measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews.
 

Why we collect information


We collect such your Information for the following purposes:

-To provide and operate the Services;

-To provide our Users with ongoing customer assistance and technical support;

-To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

-To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

-To comply with any applicable laws and regulations.

How do we collect, store, use, share and disclose our site visitors' personal information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address, other contact information. Your personal information will be used for the specific reasons stated.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors (that’s you)?

 

When you contact this website you do so voluntarily and provide any such personal details requested at your own discretion.

 

If you provide your personal details we may use them to contact you to notify you of offers available through marketing campaigns. We may need to contact you regarding your booking. We may wish to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable laws, and any other agreement we may have with you. For these purposes we may contact you via the details you provide (email, telephone, text messages, and postal mail)

How do we use cookies and other tracking tools?

 

This website may use cookies to better the users experience while visiting our website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

 

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.


Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

 

How can you withdraw your consent?

Simple!

If you don’t want us to process your data anymore, please contact us at info@vr-play.co.uk.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@vr-play.co.uk

  

External Links

Although our website only intends to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts.

  

Social Media

We recommend that you use social media platforms wisely and engage with them with due care and caution in regard to your own privacy and personal details. We will never ask for sensitive information through social media platforms and will always direct you to contact us through primary channels such as email or telephone.

If you have any concerns please get in contact at info@vr-play.co.uk.

We may use social media to share content from other pages. Before you engage with these please ensure you are doing so at your discretion and are aware of the privacy policies held with each social media platform respectively.

 

Children’s privacy

Our services are not directed to persons under the age of 13 and we ask that they do not provide personal information. If you are the parent or legal guardian of a child under 13 and believe they have provided us with contact information please get in contact and we will delete any information we hold.

Legal

We reserve the right to disclose information only when it is required by law and when it is necessary to protect our rights or comply with court orders or legal processes.